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ACCOUNT AGREEMENT

sbi66 Terms Conditions: What Applies to Your Account

These terms set out the rules that govern your account on sbi66 — from how you access the lobby and place transactions through bKash or Nagad, to how we handle disputes and what we expect from you in return. Access to sbi66 depends on your local law and the eligible regions we serve; please read these terms carefully before using your account.

  • Account-level agreement
  • bKash & Nagad wallet scope
  • Region-dependent access
  • Published support routes
POLICY POSTURE

How These Terms Govern Your Use of sbi66

By creating and using an account on sbi66, you confirm that you have read, understood and agreed to these terms in full. We reserve the right to update these terms when platform conditions, payment rail availability or regulatory guidance changes. When we make a material update, we will notify you through your registered account or via a notice displayed in the lobby before the change takes effect. Your continued use of the account after a notified change means you accept the updated version. These terms apply to every part of the platform you can reach through your account: the game lobby, your wallet, transaction history, any promotional notice visible in the signed-in area, and the support channels we publish. They do not override applicable local law. Access to sbi66, including wallet transactions through bKash and Nagad, is subject to the laws of your jurisdiction and the eligibility conditions we publish. If local law in your region does not permit use of this platform, these terms do not grant you a right to access it. We treat your acceptance of these terms as the basis of every interaction between your account and the platform. Any feature or service added to the platform in future will also fall under these terms unless a separate, specific agreement is published alongside that feature.

  • bKash Wallet

    bKash deposit and withdrawal transactions are subject to both these terms and the transaction limits shown in your account wallet panel at the time of the request.

  • Nagad Wallet

    Nagad transfers operate under the same account-level rules. Limits and processing conditions are displayed inside the wallet section of your signed-in account.

  • Rocket Payment

    Where Rocket is available as a payment rail for your account, the same terms-governed wallet rules apply. Check the payment panel for current availability in your region.

  • Policy Updates

    We publish updates to these terms in the account notice area. The version date shown at the foot of this page is the version currently in effect for your account.

SCOPE BOUNDARIES

What These Terms Cover and What They Do Not

These terms apply specifically to the account relationship between you and sbi66. Understanding the boundaries of this policy helps you know where to direct questions — whether that is your account settings, a wallet transaction, a game result or a third-party service you reached from our platform.

  • Account Access

    These terms govern how you open, maintain and close your sbi66 account. They set out eligibility conditions, identity verification requirements as shown in the account portal, and the circumstances under which we may suspend or close access.

  • Wallet Transactions

    Every deposit and withdrawal routed through bKash, Nagad or Rocket while you are signed in falls within this policy. Transaction records are visible in your account history and remain subject to these terms for the duration of your account.

  • Site Content

    Game titles, lobby categories, promotional notices and support materials published on sbi66 are covered by these terms. We own or licence all content in the lobby; you may not reproduce, copy or redistribute it outside of normal gameplay use.

  • Third-Party Services

    Payment processors like bKash and Nagad operate under their own separate terms and conditions. Studio game content from providers such as PG Soft or CQ9 is also governed by those studios' own licence terms. Our terms do not override theirs.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under These Terms

These terms are not one-sided. You have clear, actionable rights in relation to your account data, transaction records and how we apply this policy to your specific situation. Your transaction history — every bKash deposit, Nagad withdrawal or wallet adjustment — is accessible from the account history tab at any time while your account is active. If you spot a record that does not match what you authorised, you can raise a correction request directly through our support channel. You can update the personal details held on your account — including contact information and preferred payment method — by following the fields in the account settings area. Where a change affects identity verification, the steps and documents required will be shown in that same settings panel; we do not require you to contact support for routine updates. If you believe any term in this policy has been applied incorrectly to your account, you have the right to put that question to us in writing through our published support route. We will acknowledge receipt and respond through your registered contact.

  • Review Your Records

    Open the account history tab to see a full log of transactions, wallet movements and account-level actions. Records remain accessible for the duration your account is active and are exportable as shown in the history panel.

  • Correct Account Details

    Account settings let you update contact information and preferred payment rail. Where identity documents are involved, the verification steps are shown on-screen in the settings area — follow those fields exactly.

  • Raise a Policy Question

    If any part of these terms is unclear or you believe they have been applied incorrectly, submit your question through the support route we publish. Written queries receive a written response to your registered contact.

  • Request Account Closure

    You may request account closure at any time through the account settings page or via support. Outstanding wallet balances must be withdrawn before closure is finalised; the process steps are shown during the closure request flow.

CONTACT ROUTES

How to Reach Us About These Terms

If you have a question about how these terms apply to your account — including wallet transactions through bKash or Nagad, account access conditions or a notice you received — the fastest path is our published support channel. We do not publish channels or hours we cannot stand behind, so the routes below are the ones you will find active when you check your signed-in account.

  • Live Chat Support

    Open the chat widget from inside your signed-in account to connect with our support team. Use this route for account-level questions, wallet transaction queries involving bKash or Nagad, and anything related to how these terms were applied to your account.

  • Email Support

    Send a written query to the support email address published in your account's help section. Email is the right path for policy questions that need a written record — we respond to your registered contact address.

  • Help Centre

    The help centre inside your account covers common terms questions — wallet conditions, account eligibility, payment scope for bKash and Nagad, and the steps for raising a formal correction. Check there before opening a live query.

POLICY HANDLING

How We Manage Data, Cookies and Account Security Under These Terms

These terms work alongside our published privacy policy to explain how we handle the data your account generates. Understanding our approach here helps you make informed decisions about the information you share when using the platform.

  • Account Data Retention

    We retain account and transaction data — including bKash and Nagad wallet records — for as long as your account is active and for the period required by the applicable rules of the regions we operate in. The retention period applicable to your account is stated in our privacy policy.

  • Cookies and Session Data

    We use session cookies to keep your lobby session active across the game categories you browse. You can review and adjust cookie preferences through the cookie notice displayed when you first access the site or from within your account settings.

  • Account Security Obligations

    These terms require you to keep your login credentials private and to notify us immediately if you suspect unauthorised access. We apply account-level controls visible in your security settings; you are responsible for actions taken through your credentials until you notify us of any breach.

  • Requesting Policy Changes

    If you want to request a change to how we process your data or apply a specific clause of these terms to your account, contact us through the published support email. We handle such requests in line with the applicable rules of the eligible regions we serve.

TERMS FAQ

Common Questions About These Terms

The questions below cover what we hear most from account holders reading these terms for the first time. If your question is not answered here, the support routes in the Contact section above are the right next step.

Do these terms apply to my bKash and Nagad transactions?

Yes. Every wallet transaction you make through your sbi66 account — whether via bKash or Nagad — is governed by these terms. The limits and conditions specific to each payment rail are displayed in your wallet panel at the time of the transaction.

What happens if sbi66 updates these terms?

We notify you through your registered account or via a lobby notice before any material change takes effect. Continuing to use your account after the notified date means you accept the updated terms. The current version date is shown at the foot of this page.

Can I use sbi66 if online gaming is restricted in my region?

Access to sbi66 depends on your local law and the eligible regions we serve. These terms do not grant access where local law prohibits it. You are responsible for confirming that access is permitted in your jurisdiction before using the platform.

How do I dispute a transaction shown in my account history?

Open the account history tab to locate the transaction in question. If the record does not match what you authorised — for a bKash deposit, Nagad withdrawal or any other wallet movement — raise a correction request through our live chat or support email.

Who do I contact if I think a term was applied incorrectly to my account?

Send a written query to the support email published in your account's help section. Describe the specific term and the account action you are questioning. We will respond to your registered contact with a written explanation of how the term was applied.

Are game studios like PG Soft or CQ9 covered by these terms?

Game content from studios such as PG Soft and CQ9 is available in the sbi66 lobby, but each studio operates under its own separate content licence. These terms govern your account use; for studio-specific mechanics, the information displayed in the game itself applies.